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Enterprise operations network / Online

Arnav Koundal

Infrastructure.Identity. Operations.

Unix/Linux & Global Access Management Senior Analyst supporting enterprise identity, infrastructure, cloud and international client operations.

01 / Identity

The right access.
To the right people.
At the right time.

Every enterprise begins with identity. Arnav supports Azure Active Directory, global access administration, user lifecycle management and privileged access operations.

Azure Active DirectoryGlobal Access ManagementUser ManagementAccess AdministrationPrivileged Identity ManagementUser Lifecycle Management

Access workflow

Identity verified

Access granted
  1. User
  2. Azure AD identity
  3. Role / privilege
  4. Resource
  5. Authorised
01 / Identity verified
02 / Role assigned
03 / Privilege activated
04 / Access granted

02 / Infrastructure

Keeping enterprise systems running.

Identity gives people access. Infrastructure keeps everything running. Arnav administers Unix/Linux environments with responsibility across patching, monitoring, users, files, deployments and operational continuity.

Operational

Red Hat

ops@node:~$ checking node status...

✓patch compliance verified

✓filesystem healthy

Operational

Oracle Linux

ops@node:~$ checking node status...

✓node status confirmed

✓deployment complete

Operational

SUSE

ops@node:~$ checking node status...

✓users synchronised

✓service operational

Unix/Linux AdministrationServer PatchingFile ManagementUser AdministrationDeploymentMonitoringTroubleshooting

03 / Cloud & virtualisation

From servers to cloud operations.

Across Microsoft Azure and VMware environments, Arnav supports the infrastructure details that keep resources governed, recoverable and operational.

Cloud topology

Microsoft Azure operations

Resources governed

Server patching

Server → Patch → Verified

Snapshot management

Resource → Snapshot → Protected

Resource tagging

Resource → Tag → Governed

PIM administration

Identity → Privilege → Activated

Vulnerability resolution

Finding → Remediation → Resolved

Virtualisation layer

VMware

01 → 03 virtual nodes
Snapshot creationSnapshot deletionConsole accessDeployment supportFilesystem operationsPCA clone operations

04 / Monitoring & incidents

Seeing problems before they become bigger problems.

SCOM and SolarWinds telemetry informs a disciplined operational response: detect, investigate, coordinate and restore service.

Operations pulse

SCOM / SolarWinds

Live telemetry
OperationalWarningResolved

Incident sequence / Client impact contained

01

Detect.

Alert detected

02

Investigate.

Issue assessed

03

Coordinate.

Teams aligned

04

Resolve.

Service restored

Operations → Microsoft engineers → Client → Infrastructure restored

Incident ManagementClient Issue ResolutionEscalation ManagementSecurity ComplianceVulnerability TroubleshootingCross-functional Collaboration

05 / Global operations

Technology never operates in isolation.

Behind every infrastructure environment are people, organisations and operations distributed across the world. From India, Arnav supports international public-sector environments in Australia and New Zealand.

IndiaOperations baseAustraliaClient environmentNew ZealandClient environment
Australia

Brisbane City Council

Australian Government Project

Infrastructure & Cloud Operations

  • Infrastructure and cloud operations support
  • Issue resolution and operational coordination
  • Technology service delivery
  • International public-sector client environment
New Zealand

Dune Din City Council

New Zealand Project

Unix/Linux & GAM Operations Support

  • Unix/Linux and global access operations
  • User and access management
  • Incident resolution and client coordination
  • Process-driven service delivery

06 / Operations core

Skills as one enterprise system.

These capabilities are interconnected. Select a system to see how Arnav’s identity, infrastructure, cloud, monitoring and service responsibilities operate around one core.

Operations core

Arnav Koundal

Active system

Identity layer

IAM
01

Azure AD

02

GAM

03

User Management

04

Access Administration

05

PIM

Hover, focus or tap a system node. Related operational capabilities activate here without reducing them to isolated skill percentages.

07 / Professional journey

Built through real enterprise experience.

Arnav’s progression combines an early-career work-study pathway with expanding responsibility across infrastructure, access and international operations.

  1. Starting point

    HCLTech TechBee

    Selected through assessment and interview, followed by structured technology and professional training.

  2. September 2023

    Unix/Linux & GAM Analyst

    Entered full-time enterprise operations while pursuing a Bachelor of Computer Applications.

  3. Growth

    International operations exposure

    Expanded across infrastructure, cloud, identity, service delivery and international client environments.

  4. Present

    Unix/Linux & GAM Senior Analyst

    Supporting operational continuity, access administration and critical issue resolution at HCLTech.

Education

Bachelor of Computer Applications

Amity University, Noida

2023–2026CGPA 8.07 / 10

Earlier education: Class 12, Science (91.60%) · Class 10 (71.20%), Palampur, Himachal Pradesh.

Technology works because people coordinate

Process CoordinationStakeholder CommunicationDocumentationProblem SolvingCross-functional CollaborationGlobal Client Support

08 / Future direction

From technology operations
to technology-enabled business operations.

Arnav’s career direction combines enterprise technology experience with a growing interest in operations, supply-chain digitalisation, analytics, process improvement and global service environments.

Next direction

MBA target

Supply Chain & Logistics Management

A logical evolution toward operations, service environments and technology-driven supply-chain roles—not a departure from systems thinking.

  1. Technology
  2. Operations
  3. Data
  4. Processes
  5. Supply Chain
  6. Global Business

Infrastructure taught me systems.

Global projects taught me coordination.

Operations taught me reliability.

The next chapter connects all three.

Arnav Koundal

Infrastructure · Identity · Operations

09 / All systems connected

Let's build reliable operations together.

Open to opportunities across enterprise technology, infrastructure operations, service delivery and technology-enabled global operations.

kapilarnav3@gmail.com

+91 8091259388

Noida, Uttar Pradesh, India

© 2026 Arnav Koundal · Infrastructure · Identity · Operations